REFUND AND CANCELLATION POLICY

RECREATIONAL

The timeline listed below are for recreational refunds for the Fall season only.
Documentation may be requested for any and all refund requests.

- If a registration fee refund is requested before June 1st, 75% (seventy-five) of the registration fees will be refunded if the player decides not to participate in the BAFC Recreational season.

- If a registration fee refund is requested on or after June 1st, but before August 1st, 50% (fifty) of the registration fees will be refunded if the player decides not to participate in the BAFC Recreational Season.

- All refund requests received on or after August 1st will be denied.
Late fees, fundraising monies and club fees are non-refundable.

All requests for refunds must be made in writing, either via email to
the Treasurer at:
Email: treasurer@beniciasoccer.org

COMPETITIVE

All requests for refunds, cancellations, and/or relief from fees after registering and committing to play on Arsenal FC may be eligible for a partial refund. Refunds are not given for time while training with the team, transferring to another club, or no longer wishing to play with Benicia Arsenal FC.

Refunds are only available for season ending injuries or if a player moves out of the club area. Requests for refund or relief from fees must be accompanied by a doctor’s note or relocation verification. Refund amounts are based on a sliding scale determined by the date of injury and/or date all required written documentation and verification are submitted by the parent(s). All Club and Registration Fees are due in full if a player leaves for any other reason. Late fees, fundraising monies and club fees are non-refundable.


All requests for refunds, cancellations, and/or relief from fees must be submitted in writing to the Comp Coordinator (select@beniciasoccer.org) and Treasurer (treasurer@beniciasoccer.org). The following information must be provided:

● Child’s name
● Age group
● Coach’s name
● Reason for cancellation, refund, or leaving the club
● Date of injury or relocation

Upon confirmation of receiving the request by the Comp Coordinator and Treasurer, parents will have fifteen (15) calendar days to submit all verification documents requested (doctor’s note, school or work relocation verification). Relief from payments will take effect the subsequent month the request is
approved. Refund amounts will be determined based on date of injury and/or the timely submission of required documentation. Failure to submit required documents within the specified time-frame may affect any refund amount owed. Refund requests may take up to thirty (30) days to process.

IMPORTANT: Informing a team manager, coach or board member is not an acceptable substitute for submitting a written refund or cancellation request. However, you should notify your child’s head coach IN ADDITION to following the procedures listed above.

CLINICS + SUMMER CAMPS

Clinics are non-refundable.

Summer Camp refunds will be considered on a case by case basis and only given up to 2 weeks prior to the date of the start of the camp date.

Website/Credit Card Fees are non-refundable